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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent and have recommended

I like the ease, the fact it's clear and you can access your policy without any hassle! Reviewed on: 24th August 2023

Great company

Never any problems when renewing always competitive Reviewed on: 24th August 2023

No problems

I like it when things are straight forward, I don't want to spend a lot of time on insurance, and boring things like that just quick and painless, and these guys are. Reviewed on: 24th August 2023

Great insurance, great service

The price is great for the cover I get, Reviewed on: 24th August 2023

Great Cover at a Competitive Price

The policy cover was exactly what we needed at a very competitive price. Reviewed on: 24th August 2023

Best value and easy process.

Best value even on renewal so stayed as they obviously appreciate loyalty. Very easy process to renew. Reviewed on: 24th August 2023

Great value

I have used Policy Expert for my insurance for a couple of years, they've always been great value. Reviewed on: 24th August 2023

By far the best

I have been with policy expert for many years. Wouldn't go anywhere else as they are the cheapest and most affordable I have recommended to many people Reviewed on: 24th August 2023

Great Home Insurance

Good cover and honest yearly increases Reviewed on: 24th August 2023

Simple cost effective and easy to work with!

Setting up the policy was easy and without any issues. It was a very cost effective and competitive policy with sensible terms and conditions that suited me. Happy to recommend! Reviewed on: 24th August 2023

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