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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Reasonably priced

I think this company's prices are reasonable. No great increase from year to year. Reviewed on: 24th August 2023

No fuss clear policy

I switched to Policy Expert after my renewal costs for my previous provider increased significantly. Policy Expert gave a much better quote and made the switch completely hassle free. The policy is clear and I anm confident that we are well covered. Reviewed on: 24th August 2023

Great policy provider

Excellent, professional service, quick at dealing with claims, hassle free. Would highly recommend. Thank you. Reviewed on: 24th August 2023

Excellent company to deal with in all areas

Professional, efficient and courteous Reviewed on: 24th August 2023

Value for money

After phoning and comparing many car insurance providers each one said that they could not compete with like for like level of insurance. Reviewed on: 24th August 2023

Easy and reliable

Easy service to use. Really responsive and answered all queries efficiently and effectively. Reviewed on: 24th August 2023

Brilliant!

Clear policy. Good cover. Well updated so far. Reviewed on: 24th August 2023

Happy outcome

Policy expert provides value for money and peace of mind. From setting up the policy to making a claim,everything is easy to do online. Would recommend this company Reviewed on: 24th August 2023

Excellent service and excellent cover

Having a few years with Policy Expert I have never had any adverse experiences. Renewal was easy and very affordable. Great all round cover with easy communication. Would most definitely highly recommend. Reviewed on: 24th August 2023

Good Value for Money for a policy that suits you

Website was really informative, wording you can actually understand & policies to suit my needs. Good value for money xx Reviewed on: 24th August 2023

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