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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Simply the best

5
I have been with policy expert for 2 years now. The cover limits are brilliant, the premiums the lowest. But it's their customer service that is outstanding. Great communication with very knowledgeable and friendly staff. I've made 2 changes, including a house move and it was seamless . Reviewed on: 24th August 2023
Louise Carlton 's avatar
Louise Carlton

No stress company

5
Always easy to renew with no hassle. Reviewed on: 24th August 2023
y.yardley@outlook.com's avatar
[email protected]

Great customer service

4
Smooth renewal process with good price! Reviewed on: 24th August 2023
Sarah's avatar
Sarah

Great provider

5
I had a claim that was dealt with quickly and professionally. I was given a very fair offer. Reviewed on: 24th August 2023
Tlhcasper's avatar
Tlhcasper

Easy

5
Straight forward to organise , easy payment and value for money. Reviewed on: 24th August 2023
robc165@gmail.com's avatar
[email protected]

Efficient service provided

5
Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023
L Burdess's avatar
L Burdess

Home insurance designed for modern use

5
Policy Expert came up as the best option when comparing providers. Not only was the price good, but the policy range options were easy to understand and clearly showed which one was right for us. Their options also just seem better configured for modern use cases and left out things you don’t want or need. Reviewed on: 24th August 2023
Kredikshaw's avatar
Kredikshaw

Great value

5
Home insurance at sensible prices, easy to access. Reviewed on: 24th August 2023
Carol's avatar
Carol

Easy to Renew

4
I think the renewal process is easy and encouraged me to stick with what I already know. Reviewed on: 24th August 2023
Martin H's avatar
Martin H

Easy

5
Good company, no hassle and easy to set up Reviewed on: 24th August 2023
Peter rowlands 's avatar
Peter rowlands

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