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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy peasy

Easy to set up, renew and good value. Reviewed on: 24th August 2023

Good service

Great renewal process no hassle Reviewed on: 24th August 2023

Friendly and helpful

Much cheaper than my previous insurer with more ad ons to protect my things. Very friendly and helpful staff! Reviewed on: 24th August 2023

Painless

Does excactly what it say on the Tin Reviewed on: 24th August 2023

Amazing value for money

Been with policy expert for a good few years now and seem to be best value for money every year so must be close if not the best home insurance provider there is Reviewed on: 24th August 2023

Simple and Easy

All very straight forward, good prices easy to purchase insurance Reviewed on: 24th August 2023

Competitive prices

We have continually renewed our home insurance for many years now with Policy Expert as the price and level of cover provided beats others hands down. Reviewed on: 24th August 2023

Easy to use

Great price and I found it quick and easy to sign up to use. Reviewed on: 24th August 2023

Experts

Always provide good cover at a very competitive price. Very pleased when had to call emergency plumber out. Reviewed on: 24th August 2023

Simple and competitive

Getting cover was easy, especially on extra named items. Policy was matched like-for-like and came out a bit cheaper than the previous year/provider. Reviewed on: 24th August 2023

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