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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great

Good communication and great service Reviewed on: 24th August 2023

good choice

Good service and nice choice, will recommend. Reviewed on: 24th August 2023

Good

Pleased with the service so far. Would recommend Reviewed on: 24th August 2023

Great home insurance

Nice and affordable home insurance. Reviewed on: 24th August 2023

Great service and price

Great service and price, been renewing for several years. Reviewed on: 24th August 2023

Super easy to deal with, decent company

I’ve been using Policy Expert for years, both for home insurance and other insurance types. I’ve never had an issue, always had a pleasant and positive experience, and will continue to use them :) Reviewed on: 24th August 2023

Value for money

Been my second year now with the company. Offere me good policy for lowest market price. Reviewed on: 24th August 2023

Excellent service

Excellent service by Policy Expert. I was more than happy enough to refer Policy Expert to my mum who is very pleased with her Policy and the reassurance it gives her. Reviewed on: 24th August 2023

Easy & great insurance

As a first time buyer, I wanted a company who was quick & easy to buy insurance through, policy expert just did this! Thank you :) Reviewed on: 24th August 2023

Awesome company

Very friendly and professional company. Sorted out my home insurance quickly Reviewed on: 24th August 2023

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