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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

First class service

very friendly service and staff are very helpful and professional Reviewed on: 15th September 2022

Great company

Such an easy set up, very well priced an no hassle Reviewed on: 15th September 2022

Safe house

I used a price comparison site for insurance. I priced lots company's And policy expert had the best balance of price and cover..and easy to arrange. Reviewed on: 15th September 2022

Well deserved

Excellent service , this is a company that cares about the ordinary run of the mill person, who in this day and age has to be careful about money and the cost of keeping afloat! Who knows just what’s needed for the individual insurance policy without to many big words and frills . Reviewed on: 15th September 2022

Efficient and clear

Policy Expert communicates well with me and offers a fair price. Reviewed on: 15th September 2022

Great value

Made buying home Insurance so easy and one bill I'm happy to pay it's so low Reviewed on: 15th September 2022

Poor service

Would not recommend. Will not be renewing Reviewed on: 15th September 2022

Excellent

Great experience! Happy with the product and services. Great prices Reviewed on: 15th September 2022

Outstanding

Never had a claim but I know that if I ever had to policy expert would be fair Reviewed on: 15th September 2022

Competitive premiums

Easy to navigate website. Competitive rates for comparable policies. Will use again. Reviewed on: 15th September 2022

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