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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great company

Would highly recommend, great company, great service, excellent price Reviewed on: 15th September 2022

Excellent service

From claiming to renewal the service offered is beyond excellent. Reviewed on: 15th September 2022

Landlord insurance

Great rates & easy setup. I would recommend Policy Expert! Reviewed on: 15th September 2022

Excellent customer service

I had occasion to contact customer service and was surprised and delighted by how quickly the issue was resolved Reviewed on: 15th September 2022

Excellent company, efficient service and a good deal

Looked on the Internet as usual to review existing provider in March this year and instantly saw Policy Expert was a good deal so signed up with with minimum fuss. Cheers Reviewed on: 15th September 2022

No fuss policy provider

Competitively priced insurance with all the frills that others charge extra for. Would highly recommend 5* Reviewed on: 15th September 2022

Excellent cover at affordable prices

Helpful staff with good response times. Accurate descriptions of policy all at affordable prices with a good reputation. Reviewed on: 15th September 2022

Fantastic

Not used them for much but so polite on the phone and advice was great Best value around too Reviewed on: 15th September 2022

why I chose Policy Expert

the right insurance and good value for money Reviewed on: 15th September 2022

Affordable and easy to renew

Affordable easy to renew policy, able to get in touch with someone easily and get advice before claiming Reviewed on: 15th September 2022

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