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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,139 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Excellent service

5
Very easy to set up with clear guidance on the product you are purchasing. Good communication keeping you up-to-date with current news without bombarding you. Would highly recommend to others. Reviewed on: 15th September 2022
Colin Morrison 's avatar
Colin Morrison

Good

4
Very good and competitive price … Mr Ahmed Reviewed on: 15th September 2022
Zulfkar Ahmed's avatar
Zulfkar Ahmed

A Pleasure to Insure

5
I’ve taken both home and car insurance policies out with The Policy Expert. On both occasions the registering and customer service has been excellent. Reviewed on: 15th September 2022
Jake Tingey's avatar
Jake Tingey

Easy to deal with

5
The company was easy to deal with. Everything was explained to me and I understood the policy conditions which were very straight forward. Reviewed on: 15th September 2022
Josephine hutson's avatar
Josephine hutson

Great company

5
Would highly recommend, great company, great service, excellent price Reviewed on: 15th September 2022
Patrick Walsh's avatar
Patrick Walsh

Excellent service

5
From claiming to renewal the service offered is beyond excellent. Reviewed on: 15th September 2022
Robert Johnson's avatar
Robert Johnson

Landlord insurance

5
Great rates & easy setup. I would recommend Policy Expert! Reviewed on: 15th September 2022
Gary Simpson's avatar
Gary Simpson

Excellent customer service

5
I had occasion to contact customer service and was surprised and delighted by how quickly the issue was resolved Reviewed on: 15th September 2022
jamesnlong@live.co.uk 's avatar
[email protected]

Excellent company, efficient service and a good deal

5
Looked on the Internet as usual to review existing provider in March this year and instantly saw Policy Expert was a good deal so signed up with with minimum fuss. Cheers Reviewed on: 15th September 2022
Christopher Armstrong's avatar
Christopher Armstrong

No fuss policy provider

5
Competitively priced insurance with all the frills that others charge extra for. Would highly recommend 5* Reviewed on: 15th September 2022
Helen Topping 's avatar
Helen Topping

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