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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent web site

5
I was searching for house insurance and went on the Policy Expert site, it was easy to navigate and easy to understand, I had an excellent quote from them so much so that I also have my car insurance with them as well. Would definitely recommend to family and friends. Reviewed on: 15th September 2022

Very competitive and easy to administer

5
Policy Expert was very competitive on my home insurance and their website and documentation all very clear and easy to navigate Reviewed on: 15th September 2022

Efficient, competitive pricing, what more could you want !

5
As per the title, quietly efficient throughout ! Reviewed on: 15th September 2022

Top service

5
I found them absolutely brilliant to deal with hassle free service Reviewed on: 15th September 2022

Quick and easy with competitive prices

4
I've not needed to make any claims but I've had no problems in dealing with them, Quick and easy to organise, and very competitive prices. Reviewed on: 15th September 2022

Good

5
Not a bad company good price thumbs up for me Reviewed on: 15th September 2022

Best Home insurance provider in the market

5
An easily manageable, cheapest price quality home insurance provider. No fuss. Reviewed on: 15th September 2022

Brilliant and efficient

5
Very efficient company. Easy to deal with. Reviewed on: 15th September 2022

Not very much to say

4
Not had to use for a claim. But easy to understand. Reviewed on: 15th September 2022

Great Company to be insured with

5
A great company to be insured with. Staff are understanding, helpful, patient and reassuring. The insurance package as well is really good value and I would totally recommend them to everyone. Reviewed on: 15th September 2022

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