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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Best home insurance we ve had.

5
Great customer support, good price and straight forward easy process. Reviewed on: 6th September 2022

Value

5
Met all I was looking for and good price Reviewed on: 6th September 2022

very competative

5
friendly staff very understanding, making sure cover is exactly what you need, and fit for purpose at a very compettive price. Reviewed on: 5th September 2022

Hassle free

4
Easy to organise this insurance and when contacted for any clarification or information dealing with them was hassle free Reviewed on: 5th September 2022

Straightforward & affordable

4
Very happy to recommend Policy Expert for UK Home Insurance. No nonsense and very fair prices. Reviewed on: 4th September 2022

Vert good value Home Insurance

5
Very good value home insurance, easy to fillin forms. Have never made a claim so cannot comment on that yet. Reviewed on: 4th September 2022

Cheap and easy

5
Great price, easy set up, couldn't have been simpler Reviewed on: 4th September 2022

Value for money

5
Easy website to use and good value for money Reviewed on: 4th September 2022

Exceptional

5
Exceptional policy cover for house insurance. Not the cheapest but overall better cover and cost than my last provider that I had been with for 4 years. Reviewed on: 3rd September 2022

Greatest.value of them all.

5
Went with Policy Expert because they provided all my insurance requirements at a far better price than all the others. Reviewed on: 3rd September 2022

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