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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy Peasy!

Needed home insurance for our house and Policy Expert made it so simple to understand the different tiers and coverage of each type of cover. A breath of fresh air compared to dealing with the rest of the companies in the home buying process! Reviewed on: 1st September 2022

Good value

Quick and easy to navigate through questions, end product exactly that I wanted for a competitive price. Reviewed on: 1st September 2022

Best insurance company.

Reasonable priced good communication best one we have used Reviewed on: 1st September 2022

Quick and easy

Found Policy expert through compare the market and honestly it was the easiest thing I’ve ever done they offered me really good home cover and at a really good price! Don’t even notice it coming out my monthly outgoings Reviewed on: 1st September 2022

Awesome Product and Service

I had a seamless application and onboarding experience when moving my home insurance to Policy Expert. The policy they offered was more comprehensive than my previous provider and they were able to offer it at a lower monthly cost. The colleague who supported me was polite, affable and put me at ease! Their online service is also simple to access and navigate. Peace of mind, competitive prices and great service, thanks Policy Expert!! Reviewed on: 1st September 2022

Best company

Bought my building and contents insurance through policy expert, best price by far with comparable levels of cover. Reviewed on: 1st September 2022

Best service

Policy experts were recommended by a friend to me. It was so easy to navigate the website, very detailed options, quick and simple application form - have recommended to my friends and family. Thank you Reviewed on: 1st September 2022

Helpful telephone line

Whenever I had any issues the lines were quickly answered although I had to wait 4 hours for a locksmith but it’s understandable after I locked myself out by accident. Reviewed on: 1st September 2022

Best services ever

The best insurance I have ever encounter. I got my policy in a few minutes and it was very affordable. I will highly recommend policy expert. Reviewed on: 1st September 2022

Good coverage

Straightforward and comprehensive cover Reviewed on: 1st September 2022

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