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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Excellent Home Insurance

5
Policy Expert provide the full Home Insurance package at an extremely reasonable price. Signing up for the policy is straightforward and very quick and easy. Everything is in plain English so you know exactly what you are getting when you sign up for the policy. An excellent all round service. Reviewed on: 10th August 2022
David Hopkins's avatar
David Hopkins

Does the job

4
Does the job for a relatively reasonable price. Reviewed on: 10th August 2022
Craftiii4's avatar
Craftiii4

Excellent service

5
Policy Expert provided me with a seamless professional service with cost options to suit my requirements. Reviewed on: 10th August 2022
Ian Morgan's avatar
Ian Morgan

Great product at a competitive price

5
Simple, easy to navigate website. Excellent product options to choose from at a competitive price. Reviewed on: 10th August 2022
Amie's avatar
Amie

Expert service

5
Very good price and easy to do wood recommend to anyone . Reviewed on: 10th August 2022
Frederick's avatar
Frederick

Easy and efficient

5
I enquired about taking out a policy and had further questions on some specifics. I was told the query would be referred to another team, who promptly contacted me within 24 hours, booked an appropriate time to speak to me and then confirmed this was fine. I was really impressed with the customer service and communication provided, and then how easy it was to confirm the policy once we had exchanged. Reviewed on: 10th August 2022
Heather Carroll's avatar
Heather Carroll

Good value Home insurance.

5
Great cover plenty options to suit all. 2 nd to none for value and fair assesment of cover. Reviewed on: 10th August 2022
Roger Martin's avatar
Roger Martin

Excellent service

5
Great service, easy to get quotes. Recommended by family. Reviewed on: 10th August 2022
Lisa Cato's avatar
Lisa Cato

Very competitively priced & straight forward online process

5
I am always dubious of purchasing insurance products online but Policy Expert made the process very straight forward, accessible, unambiguous and provided the best overall price for my insurance needs. Reviewed on: 10th August 2022
R Insley's avatar
R Insley

Ease of use

5
The Policy Expert process is easy to navigate and provides the user with all the relevant information to make an informed choice. Reviewed on: 10th August 2022
John Murphy's avatar
John Murphy

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