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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No worries

Competitive prices, straight forward application, accessible customer support. Reviewed on: 24th September 2021

Cashback not received

Went through a cashback website when I took out my policy but some months on I still haven’t been paid. This is now having to be chased up by the cashback site. Reviewed on: 23rd September 2021

A listening company

I had to contact them about a possible claim the info received gave me confidence that my claim will be dealt with fairly. Reviewed on: 23rd September 2021

good values quick and easy to get quotes and insure property

good quick and easy to contact and to set up insurance good value for money Reviewed on: 23rd September 2021

More than fair price

Couldn't be beaten by anyone else on the market, and easy to set-up Reviewed on: 22nd September 2021

Easy and quick

Its always nice to have a quick and easy process with these things. Easy to deal with and simply making the job not so tedious Reviewed on: 22nd September 2021

easy to use quote system and a very good value for money price

very good customer service good call waiting times and easy yo use website Reviewed on: 22nd September 2021

I have not used Policy Expert to claim as yet I have only renewed my House and Contants ut they seem alright

I have not had much experience with them its the first year I have take out insurance so faf so good Reviewed on: 21st September 2021

Great service

found it very easy and clearly laid out service Reviewed on: 21st September 2021

Quality service

Quality service and cheap prices Reviewed on: 20th September 2021

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