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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent

Great service always, they always offer low prices Reviewed on: 20th September 2021

Easy to switch to

It was very easy to switch to Policy Expert and their price was very competitive. Their website was easy to use. I haven't had to claim yet but I'm sure that will be straightforward as well. Reviewed on: 18th September 2021

I found it easy to use and had no problems

Very straightforward and easy to use Reviewed on: 18th September 2021

Easy Peasy

The quickest and easiest quote and documentation to sort out. No issues and great price Reviewed on: 18th September 2021

Great value

I found it exceptionally easy to take out my policy. All questions were speedily and efficiently answered while certain aspects of my policy were able to be tailored to my specific needs. Great value for money compared to other insurers. Reviewed on: 17th September 2021

outstanding

outstanding value for money, simple , clear stress free process Reviewed on: 17th September 2021

Value for money

Very good value for money and would recommend to family and relatives Reviewed on: 17th September 2021

Great service at the right price

I renewed with Policy Expert recently, and the experience was just as good as when I first purchased from them. I also like the regular updates on insurance (and other related) matters that they provide. Reviewed on: 17th September 2021

over all friendly service

so far very good experience as expected i have to wail and see my experience in the future i hope an i am optimistic Reviewed on: 17th September 2021

clear and easy

the process was clear and i could make easy informed decisions and felt that i was in a good position to save money. very happy Reviewed on: 17th September 2021

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