Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service and communication

I have never had to claim from them but communication and service has always been very good they actually saved me money when I phoned to renew this year Reviewed on: 11th September 2021

Easy process and good price

I’ve used Policy Expert a few times over the years and they have always been quick and efficient Reviewed on: 11th September 2021

Easy to use

Easy to set up and use, very straight forward and good value Reviewed on: 11th September 2021

Home insurance

Excellent value for money. Highly recommended Reviewed on: 11th September 2021

Very competitive

Obtained and purchased a very competitive quote for home and contents insurance online Easy to navigate website and all relevant information to hand Reviewed on: 11th September 2021

Couldn't be more pleased with Policy Expert

When my previous house and contents policy was due for renewal, I was shocked by how much the premium had increased, even though I have never claimed, and my circumstances hadn't changed. That was when I came across Policy Expert, which offered better cover for half the cost of my previous cover. Navigating the Policy Expert site and buying the policy was simple and straightforward. I would recommend Policy Expert to anyone about to renew their cover or take out new cover. Reviewed on: 11th September 2021

Best quote around

The website was very easy to use and the company gave the best overall quote. I can't say how good they would be if I were to make a claim as I have had no experience in that regard to date. But so far their service has been exemplary. Reviewed on: 11th September 2021

Good!

I've been lucky enough not to need to claim so can't comment on that process but the customer service from new business to renewal was easy and I was well informed throughout! Reviewed on: 11th September 2021

Good value

Easy to switch, simple online process and competitive price Reviewed on: 11th September 2021

Great value product for home insurance

Really easy and quick to switch to Policy Expert. Reliable service at great value. Reviewed on: 11th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord insurance (discontinued)
from Rentguard (inactive company) 1.00 from 1 reviews
Landlord Insurance
from Just Landlords 4.89 from 9 reviews
Insurance
from Family Building Society 5.00 from 2 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub