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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy access

Policy Expert are extremely easy to get hold of and are very helpful when on the phone. They are the easiest insurance company I’ve had the pleasure to deal with. Reviewed on: 10th September 2021

Good service excellent price

Just taken out home insurance. Excellent cover at a very good price Reviewed on: 10th September 2021

Excellent

Easy to navigate website, competitive prices and comprehensive cover. Reviewed on: 10th September 2021

NO FUSS ,NO HASSLE

Easy to use website with good options and very good price. Reviewed on: 10th September 2021

Quick easy fantastic value

So quick and easy, great value cover and very clear about what your getting Reviewed on: 10th September 2021

Friendly and helpful

Good insurance company to purchase home insurance from. Always recommend this insurance company! Reviewed on: 10th September 2021

Helpful and friendly

Really helpful and friendly! I would recommend to friends and family Reviewed on: 10th September 2021

Mega deal/helpful people

I'd been with my previous company for 3 years. I was amazed to discover that I could get the same cover from Policy Expert for a quarter of the price! Also, I made a slight mistake in my application, & Policy Expert sorted it out quickly & with no fuss; they were very friendly & helpful. Reviewed on: 10th September 2021

An very competitive and good insurance policy

The policy I took out covered everything I wanted at a very competitive price and I actually spoke to someone who helped me. Reviewed on: 10th September 2021

Absolutely brilliant

I have to say policy expert wa the best site I have used for a long time. They make it so easy. Reviewed on: 10th September 2021

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