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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cover under one umbrella

I was looking for a competitive home insurance quote for contents and building with accidental cover and found Policy Expert to be extremely competitive with the added bonus of Home Emergency Plus to give me that little bit extra peace of mind. I cannot give a view on the quality of the claims procedure as I haven’t used it and hopefully won’t the need to. Reviewed on: 10th September 2021

Most cheap and very good

Most cheap very good hight recommended Reviewed on: 10th September 2021

Efficient and cost effective

Easy to do business with, no hassle Reviewed on: 10th September 2021

Great Insurance

Policy Expert have been great for our home insurance. The website is easy to use, documents are easy to find and the coverage is just what we need. Reviewed on: 10th September 2021

User Friendly

Easy to use site, no fuss, home cover at an affordable cost. Reviewed on: 10th September 2021

Happy

I found this company to have really good quotes and reviews. Only time will tell if they offer good service too. Reviewed on: 10th September 2021

Easy setup and great price

Policy Expert was way cheaper than my renewal with my previous supplier. I checked the detail and essentially got more cover for less money. No brainer really. Reviewed on: 10th September 2021

Helpful conversation with a real person

I was looking for home and contents insurance and ended up taking household emergency cover as well. The total cost is less than I had been paying for either. The agent was friendly and helpful.All in all, a positive experience.I haven't had to make a claim as yet so can't coment on that aspect. Reviewed on: 10th September 2021

Good service

The changeover was rapid and simple. The service personnel helpful. Reviewed on: 10th September 2021

great service

Not only a great service but they found me a good price. Reviewed on: 10th September 2021

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