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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good cover

Top of price comparison sites with good cover for the price. Reviewed on: 10th September 2021

Good service

Very easy to use website and very good service Reviewed on: 10th September 2021

Good Company

Policy Expert is a good and genuene insurance company. Reviewed on: 10th September 2021

home insurance

Very easy to set up complete satisfied Reviewed on: 10th September 2021

Friendly Company

I had to contact this company with a request over my insurance policy and I must express how delighted I received not only the information I received but the extremely helpful and thoughtful response from this company. In fact I have now recommended this company to my family and I am looking forward to my car insurance quotation when it will be due next year. Reviewed on: 10th September 2021

Best value home insurance around for miles...

Easy to use website and checkout online, policy docs straight forward, everything you need from an insurance company. Reviewed on: 10th September 2021

Seem ok

Quite easy to apply good price but until you need to claim can't really tell Reviewed on: 10th September 2021

Great

Easy to use and buy policy and great price Reviewed on: 10th September 2021

Covered in a few clicks.

The information was clear and straight forward. Purchase was simple and easy. Reviewed on: 10th September 2021

Great value insurance

They beat my tesco insurance by over £100 Reviewed on: 10th September 2021

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