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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Stress free.

This has been the most straight forward and uncomplicated new policy I have taken out. No stress ! Reviewed on: 10th September 2021

Easy and affordable

Having looked at so many different providers, picking Policy Expert was an easy choice. The cover is exactly what we need and the application process was quick and easy. Add into that the price and it was a no-brainer! Reviewed on: 10th September 2021

Great price insurance

Saved over £75 changing to Policy Expert Reviewed on: 10th September 2021

Good price when checking comparison sites

Good price and helpful staff when setting up over the phone. Nice to have a telephone option and a good price. Reviewed on: 10th September 2021

simple

simple straightforward insurance Reviewed on: 10th September 2021

It does the job

Comprehensive, affordable and so easy to set up. Reviewed on: 10th September 2021

Fast and efficient

Very helpful and informative over the phone, brilliant cover so far at a competitive price Reviewed on: 10th September 2021

Great service

Very easy to understand policy. Lots on benefits include Reviewed on: 10th September 2021

Great for first-time customers

The coverage and price are great for those coming to Policy Expert for the first time. Reviewed on: 10th September 2021

Great cover,great value

Simple online process, great value cover compared to other companies. Reviewed on: 10th September 2021

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