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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick, easy and great value

best value quote, quick and easy to arrange at an unbeatable premium. Reviewed on: 10th September 2021

Amazing price!

Excellent cover and Great value at so a competitive price !! Reviewed on: 10th September 2021

Exceptional Service

The Policy Experts we’re exceptional with their approach, ease of use and delivery of service. Reviewed on: 10th September 2021

Quick and easy to confirm insurance

It was really easy to apply for insurance through policy expert and where we had any queries the were clear contact details for support Reviewed on: 10th September 2021

Great company

Always happy to help and nothing is a problem. Reviewed on: 10th September 2021

Service wise good but very easy to set up and very reasonably priced

Overall very good nothing more needs to be said Reviewed on: 10th September 2021

Great service

As good as insurance goes, great customer service Reviewed on: 10th September 2021

Good customer service and value for money

I will recommend this company because they have good customer relation and is a value for money Reviewed on: 10th September 2021

Excellent value

Not had to contact them to use policy, but was quick and easy to setup, plenty of clear information and documents and excellent value for money with the policy I purchased Reviewed on: 10th September 2021

Great prices

Finding the right home insurance as a first time buyer was difficult however with policy expert I was able to get rough estimates with advice on how much cover I would need as this is my first home. I am pleased with the price and the straight forward navigation to getting what I need. Thank you Reviewed on: 10th September 2021

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