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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick Simple and professional

Very helpful and friendly staff called me back at agreed time when i had a query on my policy Reviewed on: 10th September 2021

Policy expert

Found the site so easy to get a policy and found them so cheap Reviewed on: 10th September 2021

Affordable with Maximum Coverage

A great price for the amount of services included, Policy Expert really are pros when it comes to easy, cheap and value for money home insurance. Reviewed on: 10th September 2021

Easy peasey peace of mind

Couldn’t have been easier to get a quote and get insured by Policy Expert. Within minutes car insurance was done and I could get back to fun stuff and leave the normal bureaucracy behind. Reviewed on: 10th September 2021

Excellent Service

Great product lots of extras included in Policy we chose, and very reassuring to be able to speak to a very helpful lady who explained the benefits of adding another extra I was thinking about at a very reasonable price. Overall a very pleasing experience. Reviewed on: 10th September 2021

Easy to set up and affordable

Simple, fast, affordable competitive pricing Reviewed on: 10th September 2021

Bang on

Affordable, all bases covered. Reasonable prices and easy to use website. Brilliant Reviewed on: 10th September 2021

Great company

What I like is the renewal price is fair and they work hard to keep their customers Reviewed on: 10th September 2021

Excellent service

Good price good service Good customer service Reviewed on: 9th September 2021

Amazing service, great deal.

Easy, quick and hassle free. Would recommend to family. Competitive prices for quality cover. Reviewed on: 9th September 2021

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