Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9136)

Returnee

5
Been with Policy expert before, but went to another company. This was not as good as Policy expert, as I get update e-mails, every so often. Reviewed on: 9th September 2021

Great cover for a great price

5
Very pleased with my cover, it provided more coverage for a lower price than competing companies Reviewed on: 9th September 2021

Good value

5
Only just started with policy expert but customer service was very helpful Reviewed on: 9th September 2021

Professional and affordable

4
The service was efficient. It covered everything I needed at a favourable price Reviewed on: 9th September 2021

Quick easy and stress free

5
Quick and easy to set and stress free and one off payment. Reviewed on: 9th September 2021

Building and content insurance

5
Very excellent and timely experience. Very clear too Reviewed on: 9th September 2021

Easy peasy to organise,

4
Very easy and slick website so a doddle to sort. Reviewed on: 9th September 2021

Best price

5
did a comparison quote on line and policy expert gave the best options at the best price Reviewed on: 9th September 2021

Simple and easy to use

5
A great platform, simple to use and understand and good price too. Reviewed on: 9th September 2021

Recommended

5
Very smooth, definitely recommended Reviewed on: 9th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products