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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great price

The policy was a very competitive price compared to other insurers (including my previous insurer). It was easy to swap over and the online system is really easy to use. Reviewed on: 9th September 2021

Good service cannot complain

Really quick to swap no hassle. Does what it says on the tin Reviewed on: 9th September 2021

Fab

Found policy online Simple to personalise Set up in a click Reviewed on: 9th September 2021

Best price I found!

My annual home/contents insurance came up for renewal and had gone up again despite no changes or claims. I used a comparison site and found Policy Expert who were over £200 cheaper! No brainier really! Easy to sign up and the information given was clear. Reviewed on: 9th September 2021

Great value

Great value however having purchased the home protection emergency cover I phoned up when I had a leak only to be told I didn’t have this cover and to call back at 9am. Reviewed on: 9th September 2021

Very competitive

It was so easy to obtain my quote. The price was very competitive and I've definitely got great cover for angreat price. Very easy to arrange and my documents were with me within a few minutes. Excellent service Reviewed on: 9th September 2021

Insurance

House insurance for your home. Easy, quick and cost affective. Reviewed on: 9th September 2021

Easy to do

Didnt make a claim or anything but it was easy to purchase and view documents online. Was also best price Reviewed on: 9th September 2021

Clear, precise and professional

Answered all questions, offered value for money, prompt and reliable! Reviewed on: 9th September 2021

My son recommended

At 91 I need the easiest way to insure my home and contents with the best cover at the best price. My son insured with Policy expert and recommended. Taking the policy online was very easy. Reviewed on: 9th September 2021

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