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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Positive experience and great price

So far my experience has been great. Very easy to sign up to (or course!) abut also very clear about policy inclusions and exceptions. Easy to contact and a great price compared to competitors. Reviewed on: 9th September 2021

Quality and value

Easily the best quote for household buildings and contents. Best value possible for the price paid. Reviewed on: 9th September 2021

Good product

Found on Comparethemarket. Best cover and price. Easy to set up and buy. Reviewed on: 9th September 2021

Fantastic value for money

Great service, extremely easy to use website and fantastic value for money. Would highly recommend Reviewed on: 9th September 2021

Fairly priced

Very reasonably priced however have not needed to make a claim as of yet or call the customer services department so cannot comment on this. Reviewed on: 9th September 2021

Home Insurance

Speedy, and extremely helpful and straight forward Reviewed on: 9th September 2021

All good so far!

Covered what we wanted at a reasonable price. Reviewed on: 9th September 2021

How much!!!!

I was really shocked at the different price of policies when I was looking to renew my home insurance, I saved over £100!! Really pleased. Reviewed on: 9th September 2021

Right policy expertly priced

Especially simple policy easy to understand good coverage for both home buildings and contents insurance at a great price. Reviewed on: 9th September 2021

Excellent service & value for money

System easy to understand and user friendly. Great product, excellent value for money. Happy with everything! Reviewed on: 9th September 2021

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