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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent cover & great value

This company undercuts all other insurance company quotes, whilst still providing excellent cover & UK based call centre staff. Reviewed on: 9th September 2021

Very fair price

I got everything necessary covered with no fuss and at a very competitive price. Reviewed on: 9th September 2021

Very competitive price

Not had to make a claim but everything has been smooth so far. Very competitive prices. Reviewed on: 9th September 2021

Super deal

All the cover for half my previous insurers renewal offer! Reviewed on: 9th September 2021

Excellent value

Excellent value and easy to set up. I made sure my insurance matched exactly what my renewal was with halifax at a fraction of the price. Reviewed on: 9th September 2021

Good Value for Cover

I PURCHASED INSURANCE THROUGH A COMPARISON SITE. POLICY EXPERT HAD GREAT REVIEWS AND WAS ONE OF THE MOST COMPETITIVE SITES FOR THE COVER I REQUIRED. NICE AND EASY TO SET UP AND THEY DELIVERED MY DOCUMENTS VERY QUICKLY. Reviewed on: 9th September 2021

Easy process, good price.

Very straightforward, good price, better when going through Topcashback. Reviewed on: 9th September 2021

Comprehensive and competitive cover

Fully supplies my needs for home and contents cover Reviewed on: 9th September 2021

Great value insurance product

Insurance product met all our needs and offered at very competitive price Reviewed on: 9th September 2021

Brilliant

More than competitive brilliant girl /woman on the other end of the phone explained everything easy and simple explained add ons to the policy but not pushy excellent Reviewed on: 9th September 2021

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