Smart Money People Logo
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Great price!

5
Policy Expert was great on price and gave all the cover I needed without adding a ridiculous excess, as many companies do. I would use them again. Reviewed on: 9th September 2021
Ruth's avatar
Ruth

very satisfied

5
having changed to Policy Expert for our home insurance, we're really pleased with the ease of changing and the efficiency and cover provided by the insurers Reviewed on: 9th September 2021
B Curtis's avatar
B Curtis

Great service, great cover, great price

5
Very easy process, quick and non problematic process. Reviewed on: 9th September 2021
Carl Hunt's avatar
Carl Hunt

Friendly and great value

5
They are a friendly bunch yet remain professional and the policies are Greg value and explained succinctly Reviewed on: 9th September 2021
Karen Sykes's avatar
Karen Sykes

Friendly, easy to arrange, great price, no hassle!

5
I would recommend this company. It was recommended to me and I've come to understand why. Great service, and price. Reviewed on: 9th September 2021
Steve McQuade 's avatar
Steve McQuade

Excellent

5
Very easy to sort everything out - good service Reviewed on: 9th September 2021
Sara Scully's avatar
Sara Scully

Rubbish

1
Absolutely rubbish would not recommend nor will I use again Reviewed on: 9th September 2021
Tracey's avatar
Tracey

Fantastic service

5
The web site was very easy to navigate and price excellent and everything was sorted very quickly Reviewed on: 9th September 2021
Scott Haggett's avatar
Scott Haggett

Excellent

5
Excellent service.excellent excellent experience Reviewed on: 9th September 2021
Atta's avatar
Atta

Easy to use

5
Easy to use and competetive price Reviewed on: 9th September 2021
Pete's avatar
Pete

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill