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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Hassle free insurance,

Simple and easy insurance ,had car insurance so made sense when renewal came up on house to look at this company's prices, competitive pricing. Reviewed on: 9th September 2021

Home and contents insurance

Quick and easy home insurance at a great price. Came out on top even after amending options where normally the slightest change I would see the premium go up. I would highly recommend. Reviewed on: 9th September 2021

Super easy sign up experience

Yet to have to make a claim, but love the user friendliness of the UI and such an easy sign up experience. Reviewed on: 9th September 2021

Excellent value for money

Reasonably priced insurance and excellent customer service Reviewed on: 9th September 2021

Seamless Sign Up - Great Prices

Policy Expert have a straight forward easy to navigate website, and offer great policy coverage with some really competitive add-ons for free! Most importantly their price was literally unbeatable. Keep up the excellent work and I will definitely keep up the renewals! Reviewed on: 9th September 2021

Easy to deal with

Competent and everything sorted out in a timely fashion. Very professional Reviewed on: 9th September 2021

Excellent service

Friendly and helpful employees who went above and beyond to help Reviewed on: 9th September 2021

Great insurance

Great staff who answered all my questions and enquiries quickly. Reviewed on: 9th September 2021

fast and efficient

The company were very helpful and able to respond quickly to my requests Reviewed on: 9th September 2021

Great prices and great customer services

The whole quote start to finish and getting documentation posted to me was all smooth and hassle free. Just what I wanted. Thanks Reviewed on: 9th September 2021

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