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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Mr. Lewis

Cost saving and efficient saved me £50 on my existing renewal. Reviewed on: 11th September 2020

Value for money Insurance

Ease of application, really a value for money, way much cheaper on my previous provider Reviewed on: 11th September 2020

Good policy

Good policy with extras. Easily done Reviewed on: 11th September 2020

Excellent

Easy to arrange great price for excellent level of cover Reviewed on: 11th September 2020

Good smooth overall experience

Straightforward company to deal with, good pricing and online system Reviewed on: 11th September 2020

User friendly and reasonable price

Policy Expert was quick to sign up. The website was very user friendly and I did not feel pressured in to buying the add ons. They also responded to all my queries via email very quickly. They were also very keen to help me on the phone. I would choose to go with policy expert again next year. Reviewed on: 11th September 2020

Good cover at great price.

Simple and straight forward quote at great price, definitely use again Reviewed on: 11th September 2020

Big saving, better coverage

I used a comparison website and chose Policy Expert. I have saved £400 for this year's insurance and I have better coverage for house building and contents. Reviewed on: 10th September 2020

Excellent service and product

This policy ticked all the right boxes, price, products and service. Would use this Close again Reviewed on: 10th September 2020

Home insurance service

Excellent service, easy to use and very good price for my home insurance needs. Reviewed on: 10th September 2020

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