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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good value, easy to set up

I tried several insurance companies and comparison sites. Policy expert by far offered a better quality of cover and the setting up process was easy to follow. Reviewed on: 10th September 2020

Quick, cheap and cheerful!

I was a little nervous using Policy Expert having never used them before for insurance. However the process was seamless and the level of cover was on par with competitors (although a lot cheaper). Reviewed on: 10th September 2020

Excellent company policy expert

Very easy to deal with besides this, its an excellent company with affordable insurance for all your needs. I will recommend it to all my friends and the community members as well. Reviewed on: 10th September 2020

Straightforward, Comprehensive and Simple

I purchased my buildings and contents insurance with Policy Expert as their policy ticked all the boxes and more. Free legal protection at the time of purchase was an added bonus. Comprehensive coverage, easy to understand and a simple sign up procedure. I worked in the insurance industry for 15yrs and I need to say, the big companies could learn a thing or 10 from Policy Expert. Keep up the standards Reviewed on: 10th September 2020

Fast, efficient and competitive results

A simple and easy process with a rewarding outcome. Very competitive and gave me the cover I needed. Many thanks. Reviewed on: 10th September 2020

Easy & a competitive price

Easy to set up online. A good price for cover to suit me. Hope if I have to claim it will be as easy! Just hope I don’t have too!! Reviewed on: 10th September 2020

Competitive, Efficient and claiming procedure is made so simple!

Firstly I found that when shopping for House and Buildings insurance Policy Expert came up trumps at every point. Ultimately they proved extremely competitive on price so it was a No Brainer! Unfortunately we had to make a claim and the process was handled quickly and efficiently and was completed in a reasonable time frame. We would highly recommend! Reviewed on: 10th September 2020

Easy to use

A very easy and simple experience to gain a first class policy covering all of my home insurance needs. Reviewed on: 10th September 2020

Quick and Easy to apply

It was so easy to get a quote and one that was sensible. We were impressed by the level of cover for the price. The documents were sent through as soon as it was processed. Quick, easy, simple and efficient. Highly recommended Reviewed on: 10th September 2020

Not called experts for nothing.

Policy Expert came up top on comparison sites with a brilliant offer. Moving on to their website was effortless with no surprises or complications. All round great deal on home & contents insurance, I'd be happy to recommend both the service and products. Reviewed on: 10th September 2020

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