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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Good cover, keen prices

5
Straightforward, very competitive and some free extras. What's not to like? Reviewed on: 10th September 2020
Stan Crowther's avatar
Stan Crowther

Easy and affordable

5
Easy to use online account and get the policy Reviewed on: 10th September 2020
Scott's avatar
Scott

Satisfied Customer in changing times

5
Easy to use and apply for, insurance covered everything and at a price that beat the rest. Reviewed on: 10th September 2020
Joanne Leedham's avatar
Joanne Leedham

Competitive prices

5
I have used Policy Expert before and have found them very competitive with their prices. Will use again if they stay that way and would recommend. Reviewed on: 10th September 2020
Lizzy13's avatar
Lizzy13

So easy to set up

5
The person I spoke with was so polite and helpful . Makes such a difference. Nothing worse than speaking to a machine . Thank you . Reviewed on: 10th September 2020
billcarol@live.co.uk's avatar
[email protected]

Easy and quick

5
Managed to change from another provider quickly and easily. No problems at all Reviewed on: 10th September 2020
Ypomp's avatar
Ypomp

Competitive prices

5
Competitive prices for good insurance cover Reviewed on: 10th September 2020
Christine's avatar
Christine

Quick & Easy

4
It was a pleasure to deal with Policy Expert, it was so quick and easy and a very satisfactorily experience. Reviewed on: 10th September 2020
Garry's avatar
Garry

Very good

5
The policy was very easy and simple to take out and a very good price too Reviewed on: 10th September 2020
Nichola Slater's avatar
Nichola Slater

Good value

5
Great customer service right price would highly recommend Reviewed on: 10th September 2020
Michael Bowker's avatar
Michael Bowker

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