Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cheap, easy to access

4
I found this on a comparison site and made the change easily. Reviewed on: 10th September 2020

Move to these guys now

5
No fuss, full cover at a fraction of the cost of the old breakdown cartels Reviewed on: 10th September 2020

Straightforward

3
Easy to use and a straightforward experience. Reviewed on: 10th September 2020

Competitive price with good features

5
Found via a comparison website as giving the best price. Easy to complete online. Reviewed on: 10th September 2020

Very easy home insurance

5
Very quick and easy to use website got a really cheap deal would recommend Reviewed on: 10th September 2020

Easy

5
Easy to find. Easy to do. Easy to save money. Reviewed on: 10th September 2020

Top policy, great price

5
Couldn't be beaten for price or cover. Will be top of the list when renewing! Reviewed on: 10th September 2020

Fantastic service

5
Simple, efficient and great value for money Reviewed on: 10th September 2020

Cheap and fantastic cover

5
I did a quote through compare the market. As this being my first time ever having insurance i expected this to be expensive. We got a fantastic deal & even better we got a great level of cover. Reviewed on: 10th September 2020

Great price

5
Beat my other quotes by 30% with excellent cover. I have recommended them to friends and family. Reviewed on: 10th September 2020

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products