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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Straightforward and clear.

Wanted a home insurance that was clear and straightforward with no hidden clauses. This is exactly what I got with this policy Reviewed on: 12th August 2020

Really good product. Great price.

Really good insurance. Lots included for the price. Very happy with the product although never had to claim so can't comment on service etc. Reviewed on: 12th August 2020

Good service

Great prices and service . Website is easy to use and we get updates every month. Would highly recommend Reviewed on: 12th August 2020

Brilliant cover and great price

Very easy to take out and very quick and straightforward. Reviewed on: 12th August 2020

Simple

This was a simple easy transaction. Reviewed on: 12th August 2020

Needed Cheaper Home Insurance

Simple and Cost Effective in time and money. Reviewed on: 12th August 2020

I have not had use off them yet

If i have to use them we hope thay will be there for us.X Reviewed on: 12th August 2020

Quality product, excellent value and superb customer service.

I had received a renewal quote for contents and building insurance that I felt had risen by more than expected given that I have never made an insurance claim in more than 25 years. I decided to give Policy Expert the opportunity to get my business and I was delighted with the quote and the cover offered. I immediately accepted the quote, buying the joint policy straight away. Reviewed on: 12th August 2020

No hassle competitive insurance

Always great price on renewal non of this hiking price up every year. Seem very friendly and appriecate the business you give them. Would never consider anyone else Reviewed on: 12th August 2020

Good customer experience.

Not only were Policy Expert the cheapest by far for my home insurance policy, when I called them about a query regarding the extent of accidental cover, they answered promptly and comprehensively. Great experience. Reviewed on: 12th August 2020

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