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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Recommended!

Easy to use. Good price. Customer service attended quickly and very helpful. Reviewed on: 3rd August 2020

Household insurance

Excellent level of cover peace of mind ! At a at a reasonable price !. Reviewed on: 3rd August 2020

No fuss, low cost peace of mind in seconds.

Quick, easy value for money and peace of mind. Straightforward insurance that took seconds to organise. Reviewed on: 3rd August 2020

Car Insurance

Took out insurance online. Everything was quick and easy to follow. Renewal price was a lot cheaper than from my previous insurer. Reviewed on: 3rd August 2020

Top service

Great service and a seamless move. Very happy with all correspondence received and a great price to boot! Reviewed on: 3rd August 2020

Great Cover at Best Price

Organising my cover to reflect my exact requirements was simple to do on the website. The premium was also the cheapest of its many rivals. Well done Policy Expert. Reviewed on: 3rd August 2020

Fast, Easy and Competitive.

I found the whole process of switching home insurance simple and was pleased with the cost comparison. Reviewed on: 2nd August 2020

Great policy

Such excellent cover, why would you go anywhere else? Reviewed on: 2nd August 2020

Easy sign up and helpful customer service

Created initial policy to start 3 days later, but one day later realised that a few details may have been incorrect. I rang customer service who were able to advise and clarify the sections I wasn't too sure about and they amended the policy there and then with ease. Great company, would recommend to a friend! Reviewed on: 2nd August 2020

Quick Process & Great Value

Very quick and easy process to get the insurance I needed. Added bonus that it is over £100 cheaper than the renewal I was quoted elsewhere. Highly recommend Reviewed on: 2nd August 2020

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