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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

What it says on the tin

Competitively priced insurance - the available coverage is clearly explained and you get what you paid for. Reviewed on: 31st July 2020

Friendly & helpful

Friendly & helpful staff on line helped me sort out my mistake quickly with no fuss Reviewed on: 31st July 2020

Easy

Very easy website to understand and excellent price for policy. Reviewed on: 31st July 2020

Fantastic brilliant and easy to set up

Very easy and straightforward to set up the insurance as I haven't done this before thank you very much Reviewed on: 31st July 2020

Excellent

very easy to complete, quick response, great price. Reviewed on: 31st July 2020

Easy to deal with

Got sort it very quickly everything straight forward agent professional Reviewed on: 31st July 2020

Good reviews, easy sign up

I chose Policy Expert because the reviwes were good. It was really easy to sign up to my chosen policy and I recieved all the documentation almost instantly. Reviewed on: 31st July 2020

Putting your mind at rest

PolicyExpert are excellent value insurance for home and contents with cover even for things I hadn’t thought of, feeling satisfied that I chose a company to trust. Reviewed on: 31st July 2020

Excellent insurance company

I was looking to renew my buildings and contents insurance and Policy Expert stood out for what they included in their policy. It was easy to do it all online and it was a very competitive price. I would certainly recommend Policy Expert to anyone looking for home insurance. Reviewed on: 31st July 2020

House Ins. renewal

Nice and easy to renew on website with clear instructions and info provided. And good price given Reviewed on: 31st July 2020

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