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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very competitive price on home/contents insurance

Very happy with the annual price of my home & buildings insurance and the extras of legal fees etc were very welcomed Reviewed on: 30th July 2020

Competitive price, easy to join, smooth process.

Ran a price comparison and Policy Expert came out on top with added free extra’s for 12 months compared to other insurers. Reviewed on: 30th July 2020

Inexpensive. I took out the extra cover on house and home and it was still better value. Thnx

Very easy online. Example of what cover I could take was very clear. I understand what was on offer to me and the excess charges. Have only claimed once with another company in 20 years and it is so important that you think about the cover that you may need in the future. When you look at what you pay out monthly compared to what you spend on socialising ; the cost is nothing compared to this. Go for it and be safe in your home. Reviewed on: 30th July 2020

Good

I recently became customer of Policy Expert. Process was Smooth and they were competitive on price compare to other Customer. Reviewed on: 30th July 2020

Simple and easy

Great cover great price easy to follow form filling Reviewed on: 30th July 2020

Fast Service

I applied the home insurance online and it was very explained and I could take a decision very quickly. Reviewed on: 30th July 2020

Very good price and friendly service

Found through a comparison site. Very competitive prices and good cover. Reviewed on: 30th July 2020

1st time with this insurer

1st time with this insurer, it was easy to set up, found through comparison website. Reviewed on: 30th July 2020

Straightforward and good value

Very straightforward process which led to equivalent cover at a lower price than my renewal quote from previous insurer. What's not to like! Reviewed on: 30th July 2020

Great offer

I'm a new customer. Consequently I can't comment on the service delivery of Policy Expert, but they offer a cracking deal home and contents insurance and having looked at reviews seemed to be rated very highly so the switch to Policy Expert was a no-brainer. Reviewed on: 30th July 2020

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