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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick process

Really quick and easy process to get our insurance. Level of cover exceeded our expectations Reviewed on: 30th July 2020

Expert policy expert price

I’ve had a couple of diff policies now with expert policy . It’s so much easier to deal on line and have access to your documents anytime . Highly recommended Reviewed on: 30th July 2020

Good service

Good comprehensive insurance at the right price Reviewed on: 30th July 2020

Quick and simple

Such an easy process to sign up to and the cheapest on the market at the time. Reviewed on: 30th July 2020

Home insurance

Customer service excellent i put a wrong digit in bank details they sorted out quickly and efficiently Reviewed on: 30th July 2020

The best

Very easy, fast and simple service. Thanks Reviewed on: 30th July 2020

Easy, value, customer focussed

Brilliant service, good price and great cover. Easy portal, takes all the stress out of cover Reviewed on: 30th July 2020

Simply the best

Easy to understand the sentences and forms in general. When it comes to filling the forms. Reviewed on: 30th July 2020

Great price

Great price home insurance. Best all the competition. Reviewed on: 30th July 2020

Excellent service

Very quick at answering queries, sending out correspondence and could not be beaten on price and the benefits they offer. Reviewed on: 30th July 2020

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