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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Happy customer.

Easy to deal with, very helpful staff and competitive price. Reviewed on: 2nd August 2024

Was a good price, and good communication.

Was a good price, and good communication. Reviewed on: 2nd August 2024

value easy to get a quote and take out a policy...

easy to get a quote and take out a policy Reviewed on: 2nd August 2024

Easy to use potal, and every thing explained clearly

Easy to use potal, and every thing explained clearly Reviewed on: 2nd August 2024

Really helpful, great price and cover.

Really helpful, great price and cover. Can't complain! Reviewed on: 2nd August 2024

Easy and stress free experience..

Easy and stress free experience, it was a good path from comparison to completion and we feel we found the best deal for us! Reviewed on: 2nd August 2024

Very quick and easy to arrange.

Very quick and easy to arrange. No confusing questions just plain language and understandable. Certainly the best price for the house. Looking forward to my quote for car insurance later in year. Reviewed on: 2nd August 2024

Good price

Choose here cos it was a good price when renewing. Reviewed on: 2nd August 2024

Great customer service

I have had to claim on behalf of my mother to this insurance company and I found them to be quick, reliable and empathetic to the situation. There was no fuss in claiming and it was easy to do. This made go with the company for my own insurance needs and they are affordable with good customer service. Reviewed on: 2nd August 2024

Quick n easy, home insurance no nonsense.

Quick n easy, no nonsense. Would definitely recommend. Previously had home insurance with Halifax which was the basic package. I was paying nearly double the amount each month. With the cost of living this did force .me to shop around for a better deal. I’m now saving over £100 per year by switching to Policy Expert, my policy is also the full gold package policy which is a peace of mind if anything does happen to my property. Within a week of buying the policy l recommend Policy Expert to my sister ( which she also took out gold package) then my father bought the package deal two months later fot his home. So all in all policy expert are definitely highly recommended in my family three homes Reviewed on: 2nd August 2024

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