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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Straight forward to purchase.

Straight forward to purchase. Competive prices. (Not had reason to use customer services) Reviewed on: 2nd August 2024

Great price compared to others.

Great price compared to others. I have had no reason to contact them so cannot speak for customer service. Reviewed on: 2nd August 2024

Quick and efficient service.

Quick and efficient service. Renewed efficiently, competitive price Reviewed on: 2nd August 2024

Always been very helpful when needed especially when...

Always been very helpful when needed especially when we had a emergency burst pipe incident Reviewed on: 2nd August 2024

Good value policy

Good value and easy to arrange my policy Reviewed on: 2nd August 2024

Excellent service with clear options for finding bes...

Excellent service with clear options for finding best policy. Saved me considerable money for like for like comparisons. Seamless transition. Reviewed on: 2nd August 2024

good online policy and better value of money

good online policy and better value of money Reviewed on: 2nd August 2024

Has been an easy and straight forward process and ha...

Has been an easy and straight forward process and has taken all the weight off of a typically stressful decision Reviewed on: 2nd August 2024

Always easy to contact, courteous and knowledgeable.

Always easy to contact, courteous and Reviewed on: 2nd August 2024

really good overall service and provider

really good overall service and provider Reviewed on: 2nd August 2024

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