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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Home contents and building insurance

I got everything I wanted from my insurance it was quickly sorTed out and at a really good price thank you will recommend to my daughter as she is paying 3 time what I am Reviewed on: 18th April 2019

Thorough service

It took me an hour to renew my home insurance because the member of staff covered every aspect with me, giving me confidence that I had the right insurance that would cover me correctly if anything were to happen. This has given me confidence that I have purchased the correct product for my needs. Reviewed on: 17th April 2019

Excellent affordable effecient service

I am very happy for the second year now on the efficient use of the Policy Expert website. Its quick, user friendly and offers fantastic prices that have beaten all others I tried! Thank you once again Policy Expert Reviewed on: 17th April 2019

Same as most insurance companies really.

Got a quote. Ended up wanting to change it for one week. Couldn't. Cancelled it and when I reapplied it had gone up £30 overnight. Reviewed on: 13th April 2019

Honest Broker

Graet company to do business with being straightforward in their approach and they do not pressurise you into buying something you do not want. Reviewed on: 10th April 2019

Great service

Got a great deal , hopefully I’ll never have to deal with them personally but if I do I hope there as good as there deal Reviewed on: 5th April 2019

Arranging the insurance fine

Website is easy enough to navigate and getting a quote straightforward. The real test would be how a claim is dealt with. Until that happens - and I hope it wont - how can I know whether this is a good company? Reviewed on: 1st April 2019

Super company, great prices

Very happy with the service and level of cover. Quick quote, very reasonable compared to every other company and easy to use website. One very happy customer Reviewed on: 31st March 2019

Simple & easy

Needed to renew our home insurance this was simple and easy and a great price Reviewed on: 30th March 2019

Very easy to complete policy details

Very impressed with level of cover provided for price - much better than competitors. On line application easy to complete. Reviewed on: 24th March 2019

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