Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

View other Policy Expert products

4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Smashing company

Extremely helpful and very easy to do business with Reviewed on: 1st July 2019

Home insurance

Purchased home insurance that included everything that my old provider had included but was £20 cheaper! Reviewed on: 30th June 2019

Total ease

So easy from beginning to end on applying for new policy. Defo recommend to others. Reviewed on: 29th June 2019

No nonsense sensible rates and good breadth of cover.

Policy Expert give a very full coverage for a really competitive premium. We hope they maintain the same at renewal because it is a pain goingout to the market and comparison sites every year. I have chatted and called them a few times and their service is prompt and courteous. Reviewed on: 29th June 2019

Insurance matters

It is boring, tedious and monotonous taking out any form of insurance.......this is why I let the experts do it for me!, Reviewed on: 29th June 2019

Cost efficient

Excellent added cover included price which other companies charge more for and the price is still extremely competitive Reviewed on: 21st May 2019

Policy amendment

I made an error when I took out a policy via a comparison website, but once PolicyExpert were notified by email, the original was cancelled & the premium refunded without fuss. I was then able to contract a new policy using the correct details. Reviewed on: 13th May 2019

Quality cover insurance at a low price.

Very easy to take out the policy. All the features of previous policy plus some added extras but at a lower price. Reviewed on: 6th May 2019

Home Insurance

Very competitive home and contents insurance prices with emergency cover and legal aid all incorporated in the policy. Great customer services, I have rang up a few times and they have been very polite and helpful so definitely recommended again! Reviewed on: 2nd May 2019

Quick easy process

No Problems. Did what was needed quickly and efficiently. Reviewed on: 30th April 2019

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Options Home Insurance
from Santander 2.32 from 21 reviews
Home Emergency Plan
from 247 Home Rescue 1.64 from 45 reviews
Home Insurance
from Emerald Life 4.59 from 27 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub