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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent service

Easy to navigate on the website and very useful guidance available. Did a good check around on other sites and highly recommend policy expert in price and service Reviewed on: 10th March 2019

All good so far

Smooth set up fair prices. No issues so far Reviewed on: 9th March 2019

Neat experience and exceeded my expectations

Until the Policy Expert quote came up on a comparison site I thought they were an aggregator rather than a provider themselves! Was really pleased with the level of cover for the policy premium. Hopefully their retention programme is just as appealing in a years time! Reviewed on: 5th March 2019

Insure with Policy Expert , they'll look after you that's a cert !

All information was accurate and easy to follow, The website is very easy to use with guidelines supplied with each step just in case you were unsure of what to input and the cost was very competitive. The whole procedure took no longer than ten minutes to complete and the policy and all the backing information were emailed to me by return. I would highly recommend Policy Expert Reviewed on: 5th March 2019

Easy to change

Insurance was up for renewal, not only are Policy Expert significantly cheaper than my previous supplier but it was super easy to set everything up online. Reviewed on: 5th March 2019

Great saving

I have saved £92 changing to policy expert on what my current insurance company quoted for renewal for exactly the same cover Reviewed on: 28th February 2019

Well priced quality home insurance

New policy is cheaper than existing provider plus includes more cover. Reviewed on: 27th February 2019

Easy and affordable

On the face of it this seems very good. Easy to buy and affordable, though the real test is if I ever need to make a claim. Reviewed on: 26th February 2019

Online only experience

Purchased policy online. Easy step by step to complete. Appears to provide everything I need. Appears to be the best quote and value for money Reviewed on: 24th February 2019

Excellent first class service with very competitive pricing.

Very easy to deal with and excellent results. Reviewed on: 19th February 2019

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