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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great prices - east format

For the price I was quoted the level of cover etc was much more in depth than with any other insurer. Ever so pleased so far :) Reviewed on: 12th November 2018

Easy to do policy

Rang to update my policy, easy and quick, very helpful and pleasant lady who sorted my policy quickly and email with documents came seconds later. Reviewed on: 11th November 2018

Good value

I so far am impressed with the swift response with signing up to policy for home insurance . I hopeful that my frist tine customer will be good combination. The price was amazing and look forward to adoing to thus with more years of good insurance provider . Reviewed on: 10th November 2018

Cheaper than what I paid last year - how often does that happen?

Really easy website, the same if not better cover than my last provider AND cheaper than what I paid last year - is that not what we all deserve? Reviewed on: 10th November 2018

Great service

Easy to set up my new policy great service. Reviewed on: 9th November 2018

Early days but happy so far

Not had this policy long but so far I am happy with the process and service. The process of getting a quote and buying a policy was easy and hassle free. Reviewed on: 9th November 2018

Easy to set up

Easy to set up my home insurance and DD payments. Competitive prices - very happy with service so far. Reviewed on: 8th November 2018

Good Value with useful extras

The overall experience was good. However, I did find it frustrating when speaking to your representative and she would only accept a yes or no answer for a question which I feel was impossible to answer with 100% certainty either yes or no. Reviewed on: 3rd November 2018

So far so good

I have only just signed up but the process was simple and clearly explained. Reviewed on: 31st October 2018

Online to Policy Expert.

Policy Expert was the best option for home insurance renewal. Especially as they offer a two year assured price. Clear , simple and comprehensive. Reviewed on: 27th October 2018

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