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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent service all round

Very thorough with questions and answers and extremely competitive pricing Reviewed on: 4th September 2018

Top notch service

I can’t deny that I have been nothing but extremely happy with Policy Expert from the very first time I phoned. Only getting better in my opinion also. Keep it up please. Reviewed on: 4th September 2018

Home insurance

No problems, very helpful weather informatoin and tips. No big price increase. I am happy with service. Reviewed on: 4th September 2018

Excellent

Excellent product and helpful staff Reviewed on: 4th September 2018

Good Cheap Insurance, clear

clear and no thrills insurance, cheapest price Reviewed on: 4th September 2018

Quick and easy

Quick and easy website. The questions are easy to answer and its even easier to renew. Reviewed on: 4th September 2018

Excellent service

Ease of insurance provision/completion Reviewed on: 4th September 2018

good easy firm to work with

nice and easy forms to fill in no problems Reviewed on: 4th September 2018

Review

Website very clear and competitive price on call 24 7 Reviewed on: 4th September 2018

Great cover - easy to buy and brilliant offers

My first time buying with Policy Expert but so far I would recommend :) Reviewed on: 4th September 2018

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