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Policy Expert : Home insurance reviews

4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9155)

Top notch service

5
I can’t deny that I have been nothing but extremely happy with Policy Expert from the very first time I phoned. Only getting better in my opinion also. Keep it up please. Reviewed on: 4th September 2018

Home insurance

5
No problems, very helpful weather informatoin and tips. No big price increase. I am happy with service. Reviewed on: 4th September 2018

Excellent

5
Excellent product and helpful staff Reviewed on: 4th September 2018

Good Cheap Insurance, clear

4
clear and no thrills insurance, cheapest price Reviewed on: 4th September 2018

Quick and easy

5
Quick and easy website. The questions are easy to answer and its even easier to renew. Reviewed on: 4th September 2018

Excellent service

5
Ease of insurance provision/completion Reviewed on: 4th September 2018

good easy firm to work with

5
nice and easy forms to fill in no problems Reviewed on: 4th September 2018

Review

5
Website very clear and competitive price on call 24 7 Reviewed on: 4th September 2018

Great cover - easy to buy and brilliant offers

5
My first time buying with Policy Expert but so far I would recommend :) Reviewed on: 4th September 2018

Excellent

5
Excellent service and product. Every year I renew my household buildings and contents. Reviewed on: 4th September 2018

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