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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

No hidden extras

Apppeared good value for cover and services offered. Reviewed on: 14th July 2018

Car insurance renewal

Easy to use website. Straight forward and quick Reviewed on: 14th July 2018

So easy

Knowledgeable, happy staff able to answer any question and point you in the right direction. Would thoroughly recommend Policy Experts. Thank you. Reviewed on: 14th July 2018

Friendly, easy and good advice

Needed to renew my home insurance. Had a cheaper quote than Policy Expert but upon phoning them to discuss they were able to bring the renewal quote price down to a level I was happy with. Very friendly and informed advisor - recommended! Reviewed on: 14th July 2018

Great efficient and competitive service

Great efficient and competitive service that keeps things simple but provides what is needed. No issues. Reviewed on: 14th July 2018

Good honest insurance

Easy to make contact and speak to a real person, I find this so refreshing in this day and age of cost savings etc . Reviewed on: 14th July 2018

Competitive price

Easy to go through the process and good on price ! Reviewed on: 13th July 2018

Polite and helpful tel conversation, giving full details

I obtained a reasonable quote covering the elements that concerned me. Reviewed on: 13th July 2018

Renewal price always competitive

This is the third year I’ve been with Policy Expert, and for the second year running, I have not been able to find an insurance company that can beat Policy Expert’s renewal quote. Fairly assessed and competitively priced! Reviewed on: 13th July 2018

Money Saving

Great to compare prices and I saved £69 on last years policy. Reviewed on: 12th July 2018

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