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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Amazing

Highly recommend Policy Expert Great customer service and advice. Very competitive low prices check them out for yourself. Offer the best packages to suit requirements. Reviewed on: 4th July 2018

Great to deal with

Always competitively priced and easy to deal with. Reviewed on: 4th July 2018

Happy

I have been very impressed with the efficient service provided by Policy Expert Reviewed on: 4th July 2018

Fast, Efficient and Effective

The company was quick in providing a quote, efficient in the renewal process and was able to answer any questions quickly. Highly recommended. Reviewed on: 3rd July 2018

A**

Operator very helpful and did his best to help me through my cover Reviewed on: 2nd July 2018

Reneweal home insurance

One quick phone call made with ease, received excellent customer service and a renewal done quickly over the phone, saved ringing round and comparing with other insurers, Reviewed on: 2nd July 2018

Excellent work - thorough, efficient and accurate

Yes, really good work - the whole process of insurance renewal worked really well, couldn't ask for a better service. I think I'm getting very good value for money - many thanks Reviewed on: 2nd July 2018

Quick and Easy to Do

From the easy to follow questions to the actual buying of the policy was the easiest thing to do. Good price and in comparison, several hundred pounds cheaper !! Reviewed on: 29th June 2018

Easy and cheap great cover

Had no problems highly recommend Reviewed on: 29th June 2018

Very Happy Quality and Helpful Service

I spoke to Joe and he was really helpful and sorted all I needed and matched a competitive quote that I had which was cheaper than my renewal.. I will promote the service and the company. Thank You Reviewed on: 29th June 2018

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