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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cheapest around!

5
I looked everywhere comparing the prices and the deal policy expert where the best! Reviewed on: 19th April 2018

Very good value and easy website to use

5
Helpful and friendly low cost building & house insurance Reviewed on: 19th April 2018

So far so good

4
Easy to complete online form and all emails recieved Reviewed on: 19th April 2018

Excelant package

5
Cannot fault the premiums paid or service given proof I now have home and car insurance with policy expert Reviewed on: 19th April 2018

Renewal of Home and Contents insurance.

4
I spoke to Sam by telephone and he was most helpful in renewing the above policy for a fixed rate over the next two years. My status has changed in the last year and he dealt with this in a clear and concise manner, Thank You. Reviewed on: 19th April 2018

The cheapest home policy on the market.

5
Is the cheapest home insurance on the market, would recommend Reviewed on: 19th April 2018

Good service

4
The deal I was offered was the best around and my own insurance company could not match. Reviewed on: 19th April 2018

daves review

5
very good service good website easy to use good communication on phone Reviewed on: 19th April 2018

Quick, and Easy to Use

5
Quick, and Easy to Use. Clear navigation through site and easy to see what you're getting for your money and what's covered in insurance Reviewed on: 18th April 2018

Home insurance

5
Easy and value for money. Website easy to use Reviewed on: 18th April 2018

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