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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple

This is the second year me and my partner have used policy expert. We found there quote to be the cheapest even as a renewal. Every time I have spoken to customer service (only be this a handful of times) they have always given a top quality service on every occasion. I would highly recommend policy expert to my friends and family. Thank you policy expert Reviewed on: 7th April 2018

simple and easy

a simple easy to use experience with very competitive prices Reviewed on: 6th April 2018

Good value, easy to do.

Second year with Policy Expert and easy to do. A slight increase in premium bu still best value for me. All done online, timely notification and so very happy with everything this year again. Reviewed on: 6th April 2018

Good experience with valid suggestions

Found it good as a guiding principles. Reviewed on: 6th April 2018

Highly recommended

Great service helpful and friendly team I recommend it highly Reviewed on: 6th April 2018

Quick and easy great price insurance

Needed new buildings and contents insurance and went on a few comparison sites but policy expert came up tops every time, beating my current insurer by price and better value for money, would highly recommend them! Reviewed on: 6th April 2018

andy c

Great service and very helpful staff Reviewed on: 5th April 2018

Hassle free

Straightforward website and easy to navigate through the process of insuring building and contents. Reviewed on: 5th April 2018

Excellent value

Great value policy.....£80 cheaper than current policy with same features. Excellent customer service from a UK call centre. Reviewed on: 5th April 2018

Excellent cover at a competitive price

Prompt application with immediate confirmation. Saved £50.00 on last year and with a more comprehensive cover. Reviewed on: 5th April 2018

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