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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Does the job nicely!

No problems, helpful customer service, great price & level of cover. Reviewed on: 28th January 2018

Good value for money

I found home insurance from Policy Expert is very competitive. It is also easy manage accounts online. Automatic renewal is really hassle free. Reviewed on: 28th January 2018

Good price for everything the house insurance includes

Got home insurance via compare the market as it was the cheapest and I was pleased with everything it covered. It made me a saving of over £300 A year to what I was paying as I hadn't shopped around before and previously just renewed with the old insurance company I was with. Reviewed on: 27th January 2018

Great way to buy insurance

Easy to use, good value for money and great customer service Reviewed on: 27th January 2018

Excellent

Very competitive prices. Also very clear about what is covered and exclusions. Reviewed on: 27th January 2018

No messing about

A hassle-free experience and, if you need to phone, there's always a friendly and helpful voice on the other end. This company is a pleasure to deal with, and their two-year fixed price deal seems to be very good value. Reviewed on: 27th January 2018

very good competetive quote done in a professional manner

all good couldn t fault competetive and professional Reviewed on: 27th January 2018

Fantastic value

Great customer services. Always helpful and good knowledge. Reviewed on: 27th January 2018

Great integrated package!

It was so easy to get the appropriate insurance to cover to meet my needs. Excellent value for money too! Reviewed on: 27th January 2018

Renewal took to long!

As a returning customer renewal process to drawn out, as nothing much changed about the policy, god's job policy expert phoned me! Reviewed on: 27th January 2018

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