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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home Insurance

Best price even after comparing. Telephone questions answered quickly. Reviewed on: 14th January 2018

An excellent value insurance purchase

I searched for home insurance using a good neutral and highly regarded website Moneysupermarket.com and Policy expert came with very good recommendations and very good price as well. So it was a no contest with other competitors, especially as it included legal costs and Home emergency, which I have not used previously. They are certainly useful to have! Reviewed on: 14th January 2018

Very good rxperience

Very helpful and clear explanation Reviewed on: 14th January 2018

Competition pricing with good customer service

I have been with policy expert for 3 years now. During renewals the pricing has been competitive. Good customer service Reviewed on: 13th January 2018

Good value

Insurance prices are rising, but my policy was £35 cheaper and includes extras as standard, which are additional at other companies. Reviewed on: 13th January 2018

Fast, easy, cheap

Fast and easy quote. Didn’t take too long. Straight to the point and most competitive Reviewed on: 13th January 2018

Quality

Easy to renew, friendly staff, great value. Reviewed on: 13th January 2018

Helpful

Very helpful operator who went through policy carefully and was even able to find very competitive quote which resulted in us purchasing policy Reviewed on: 13th January 2018

Clear breakdown of benefits

I like the layout of benefits covered. The sales advisor was very professional, helpful and did not push extras, simply offered them. Reviewed on: 12th January 2018

Efficient

Very efficient company easy to deal with and cheaper than most Reviewed on: 12th January 2018

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