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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Fantastic Cover for a 1/3 of the price

It was so easy and simple to take out my home insurance with policy expert. My existing renewal was 3x the price with less cover. Not only have I saved myself over £200 but I feel more covered. My dad also filled me with confidence with the policy as he has multiple policies with them and had always found them fantastic to deal with. Will definitely look at my car insurance too Reviewed on: 12th January 2018

Great Value and Easy to set up.

Policy expert were among the cheaper insurance providers of all comparisons that I made. Not only were they cheaper, they were great value for money also as the extras which came with the policy were not with others, with other companies there were additional fees. As well as getting insurance for a great price, setting up my policy was quick and simple to do. Reviewed on: 12th January 2018

Easy peasy

Very easy to get cover and very good value for money Reviewed on: 11th January 2018

Home insurance

Very good service hope we do not have any problem Reviewed on: 11th January 2018

Price was right

At the moment the price was right for my needs Reviewed on: 11th January 2018

COMPETATIVELY PRICED AND WELL INFORMED

I've been with policy Expert for some years now and have always found their quotes to be competative. They keep me informed on a regular basis of changes and new products. I would recommend them. Reviewed on: 11th January 2018

Easy and efficient service

Very smoothe renewal process hassle free!! Reviewed on: 11th January 2018

Nice and simple!

Easy to process and cost effective. Would recommend Reviewed on: 10th January 2018

Quick, easy with good coverage for the price

Very polite staff and no wait for an answer Reviewed on: 10th January 2018

A company who values loyalty

Had home insurance with policy expert now for approx. 5 years. no need to look at comparison sites - this is the only company I can think of who actually appreciates and rewards loyal customers with value and price. Long may this continue !! :):) Reviewed on: 9th January 2018

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